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171 Ignite the Customer Experience in Your Fitness Business with Amanda Stevens

171 Ignite the Customer Experience in Your Fitness Business with Amanda Stevens

Amanda Stevens has dedicated nearly two decades to researching and understanding the science of consumer behaviour and how organisations can grow through uncertain times by putting their customers at the heart of everything they do. During the show we discuss:

  • The difference between a customer and an advocate
  • How we can help our team understand the importance of customer service
  • How a customer advisory board can help you get great insights on your business
  • The role of technology for customer experience
  • And she shares 3 ways to immediately improve the customer experience in your business

 

What you’ll learn about

  • The difference between a customer and an advocate
  • How we can help our team understand the importance of customer service
  • How a customer advisory board can help you get great insights on your business
  • The role of technology for customer experience

 

 

Amanda Stevens Website, Speaker Information and E-Store

 

Precor Quick Fire Five

Jim Worthington

Show Sponsors

Precor

Team Rockstar Fit



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